Professional Technical Support at Your Location

Our in-home service brings expert technical assistance directly to your doorstep. Whether you need help with complex network setups, multiple device issues, or prefer face-to-face technical support, our certified technicians come to you equipped with the tools and knowledge to solve your computer problems.

Common In-Home Service Requests

• Home network setup and optimization
• New computer setup and data transfer
• Multi-device connectivity issues
• Printer and peripheral integration
• Smart home device configuration
• Computer and software tutorials
• Complete system upgrades
• Home office setup and optimization

Benefits of In-Home Technical Services

1. Convenience No need to disconnect and transport your equipment. We handle everything at your home or office.

2. Personalized Attention Get one-on-one assistance tailored to your specific setup and technical needs.

3. Complete System Assessment We can evaluate your entire computing environment, including network configuration and peripheral devices.

4. Hands-On Training Learn directly from our experts with personalized guidance on your own equipment.

Service Area

We provide in-home technical services throughout Brampton and surrounding areas. A travel fee applies for locations beyond 25km from our base location.

Scheduling Options

In-home services are available Monday through Saturday during regular business hours. After-hours and weekend appointments are available for an additional fee. Same-day emergency service is available when technicians are accessible.

Frequently Asked Questions

Do I need to prepare anything before your visit? Having your equipment accessible and any relevant passwords ready will help make the service more efficient. We’ll guide you through any other preparations when you schedule your appointment.

Is there a minimum service time? Yes, our in-home service has a one-hour minimum charge. Additional time is billed in 30-minute increments.

What if my problem can’t be resolved during the visit? If we can’t resolve your issue on-site, we’ll discuss other options including bringing your device to our shop or scheduling a follow-up visit.

Do you offer remote support after an in-home visit? Yes, our Premium In-Home Visit includes a follow-up remote support session. For other service levels, remote support can be added for an additional fee.

How do you ensure the safety of my data? Our technicians follow strict data privacy protocols. We never access personal files without permission and use secure methods for any necessary data transfers.

Our Commitment

We strive to provide exceptional service with every in-home visit. Our technicians arrive on time, work efficiently, and leave your space clean and tidy. We’re not satisfied until your technical issues are resolved and you’re completely comfortable with the solutions provided.